Privacy Policy

1. Data controller

Controller: MASIA EL CARMEN, S.L.
Tax ID (NIF): B86092731
Address: Camino de Alcublas, s/n, 46117 Bétera (Valencia), Spain
Email: admon@naranjasdelcarmen.com

2. What data we process

We only process the data you give us when you contact us by email or through the contact form: your name, email address, phone number if you provide it, and the content of your message. We do not collect special categories of data.

3. Why we use it

We use your data only to answer your enquiry and, where applicable, to manage any business or professional relationship that follows from it, such as proposals about farms, investment or partnerships. We do not create profiles or make automated decisions.

4. Legal basis

Your consent, when you contact us voluntarily (Art. 6.1.a GDPR).
Taking steps prior to entering into a contract, or performing a contract, if your enquiry leads to a business relationship (Art. 6.1.b GDPR).

5. How long we keep it

We keep your data for as long as needed to answer your enquiry. If a business relationship begins, we keep it for the duration of that relationship and then for the applicable legal limitation periods. After that, it is deleted.

6. Who we share it with

We do not share your data with third parties unless required by law. Our technology providers, such as our web hosting and email services, may access it solely to provide their services to us, under a data processing agreement. If any of them is located outside the European Economic Area, the transfer is carried out with the safeguards required by the GDPR.

7. Your rights

You may at any time exercise your rights of access, rectification, erasure, objection, restriction of processing and data portability, and withdraw your consent, by writing to [EMAIL] and stating which right you wish to exercise.

If you believe we have not handled your request properly, you can file a complaint with the Spanish Data Protection Agency (www.aepd.es).

8. Security

We apply appropriate technical and organisational measures to protect your data against loss, misuse or unauthorised access.

9. Cookies

This website only uses technical cookies that are necessary for it to work and do not require consent. We do not use analytics, advertising or third-party cookies. If this changes, we will publish a specific cookie policy and ask for your consent.

10. Changes to this policy

We may update this policy to reflect legal changes or changes in our activity. The version in force is always the one published on this page.

Last updated: October 2026.